Agenda 2008

Dress Code is Business Casual for all events.

Sunday 18 May

Monday 19 May

Time

Session Descriptions

4:00 – 6:00 PM Meeting

Committee and Advisory Committee Members Only, Not Open to General Attendees.

6:00 – 8:00 PM Complimentary Cocktail Reception

&Forum Registration

Sponsored By MasterCard
Sponsor Expo

Open Expo

Forum Opening
Master of Ceremonies

Key Note Speaker Euro Commerce: Xavier Durieu

Presentation

'How to get started' in each European Market

DHL Worldwide Express: Carol Neale

Presentation

Morning Coffee Break – Sponsored by EMS Card

a) PCI Update

Visa: Lara Fiorani Presentation
OC Group: Pat Clarke Presentation

b) Credit Card Processing 101

Barclays: Paul Deeming & First Data: Karen Fox Presentation

DRF US Updates
Polly Bauer

Lunch – Sponsored by Global Collect

a) Emerging Payment Trends - Web 2.0

AFS: Martin Herlinghaus Presentation

b) Debit Debit

InterCard: Nicolas Adolph Presentation

a) Payment Myths, Outliers and Fallacies

Real Networks: Ashok Misra Presentation

b) eCommerce Transactions

Realex Payments: Stephen McDonough Presentation

Afternoon Coffee Break - Sponsored by RBS

Alternative Payments

- Paypal: Christopher Connan Presentation

- Ukash: Martin Prout Presentation

- GlobalCollect: Ronald Wallroth Presentation

- LUUPAY: Reinhold Sigler Presentation

- Moneybookers: Nikolai Riesenkampff Presentation

- Paysafecard: Michael Altrichter Presentation

- Click and Buy: Eberhard Dollinger Presentation

5:30 - 8:00 PM

Time	Session Descriptions
8.45 – 9:00 AM	Welcome and Committee Introductions, by Noel Kelly
9.00 - 9.15 AM
9:15 - 10:00 AM
10:00 - 10:45 AM
10:45 – 11.00 AM
11.00 – 12.00 AM
12:00 – 12.45 PM	SEPA and Payment Directive Deutsche Bank: Martin Runow Presentation ECB: Ann Borestam Presentation
12.45 – 1.00 PM
1:00 – 2:00 PM
2:00 – 2:45 PM
2:45 - 3:45 PM
3:45 - 4:00 PM
3:45 - 4:00 PM
Cocktail Reception - Sponsored by AFS
8:00 PM	Open Evening

Tuesday 20 May

9:30 – 10:00 AM

Recurring Payments

Real Networks: Ashok Misra Presentation

MasterCard Update: Paul Baker Presentation

Morning Coffee Break – Sponsored by TW4 Fulfillment

VISA Update including Account Updater

Visa: Susan James Presentation

CPP: Fiona Sidebottom Presentation

Card Associations

Questions to Susan James (VISA) and Paul Baker (MasterCard)

Lunch - Sponsored by Chase Paymentech

Fraud - Merchant Case Studies and Round Table

- Trustwave: Andrew Henwood Presentation

- Cybersource: Akif Khan Presentation

- Kount: Steve Rouse Presentation

- 192.com: Tansy Redfern

- Ogone: Xavier Thiran Presentation

Afternoon Coffee Break - Sponsored by First Data

Time	Session Descriptions
9:15 – 9:30 AM	Second Day Welcome and Introduction Master of Ceremonies
10:00 - 10:30 AM
10:30 – 10:45 AM
10:45 – 11:30 AM
11:30 – 12:15 PM
12:15 - 1:15 PM
1:15 - 1:45 PM	Chargeback Best Practices Chase Paymentech: John Shirey Presentation
1:45 - 3:30 PM
3:30 - 3:45 PM
3:45 - 4:15 PM	Conference Recap/ Review, Sponsor thanks, Attendee Feedback etc.
4:15 – 5:00 PM	Merchant Only Meeting and Adjournment

Code of Ethics:

Since its inception, the CNP Payment Forum has provided members with a unique, open forum for networking and education in all aspects of payment acceptance, processing and industry best practices. Our forums allow participants in every category; merchants, acquirers, card companies, processors and service providers to discuss current challenges and opportunities. The successes of our forums are based on the freedom to discuss issues openly in a non-sales environment.

All participants are asked to respect the NO SELLING atmosphere of our forums and refrain from soliciting participants. Attendee lists are provided as just that, and are not to be used for commercial purposes.

Thank you for adhering to this principle.